Via Tiziano 15 - Prato
Tel: +39 0574 23371 - Fax: +39 0574 27706 info@arthotel-milano.it
Via della Repubblica, 289 - Prato
Tel: +39 0574 5787 - Fax: +39 0574 578880

Whatsapp & Wechat +39 392 444 0016

Best Rate Guarantee

What do we mean as best rate guarantee?
Booking through our website you will find the best price, guaranteed!
As well, if in 24 hours from your reservation, you will find in the web a lower price we will apply to you the same rate.

How does the Best Price program works?

  • Book through www.arthotel.it
  • If in 24 hours from your reservation you will find in the web a lower price with the same terms and conditions, send us a stamp by e-mail to request the Best Price Guarantee, attaching the image of the website where you saw a lower price.
  • We will carefully value your report and we will answer to you in 2 working days.
  • If your request will be accepted, Art Hotel Group will send to you a confirmation of the new reservation by mail, with the new price, the same of the best price, replacing the starting booking.
  • If your request won’t be accepted, Art Hotel Group will send to you an e-mail explaining the reasons for the refusal.

Terms and conditions
Client must have a reservation confirmed and made through www.arthotel.it .
Rate found in other websites has to respect following conditions:
·         Same hotel
·         Same type of room and same type of bed
·         Same period and stay
·         Same cancellation policies, payment, amendments, restrictions and sell
·         Same number of Guests
·         Same treatment (ex. with or without breakfast)
·         Same currency. In case currency is not in euros, we will assume as valid conversion made the same day at Interbank rate as per www.xe.com website. Rate comparison will be made including all taxes.

Rates for which we won’t apply the Best Rate Guarantee
·         Corporate rates, group rates, negotiated rates and all rates requested upon availability
·         Rates reserved to “Special Promotions”
·         Rates offered on other channels except of Internet


  • Art Hotel Group won’t be responsible, in any case, for penalties, costs or expenses due to booking cancellation of other websites or due to mistakes in other companies pages publications.
  • Art Hotel Group reserves the right to amend or cancel Terms and Conditions of this promotion
  • To ask questions regarding the Best Rate Guarantee write to: commerciale@arthotel.it